The Dark Side of Digital marketing
In this video, we discuss the dark side of the web and how it relates to ethics and social responsibility
The video was recorded in a face-to-face class

Business Models and Strategies (part 1)
In this video, we discuss digital business models, digital pricing strategies, and product strategies.

Business Models and Strategies (part 2)
In this video, we discuss digital business models, digital pricing strategies, and product strategies.

Online Customer Trends
In this video, we discuss contemporary online customer trends and practices for customer acquisition and customer service.
The video was recorded in a face-to-face class

Online Customer Trends (online class part 1)
In this video, we discuss contemporary online customer trends and practices for customer acquisition and customer service.

Online Customer Trends (online class part 2)
In this video, we discuss contemporary online customer trends and practices for customer acquisition and customer service.

Customer Experience & Service (online class)
In this video, we discuss customer experience and customer service related to relationship marketing, relationship management, customer engagement and the tool used to facilitate the relationship.